Healthcare – what do you do during ALERT LEVEL 1? (as at 8 October, 2020)

1. Feeling well?

• You can leave home, but continue to be mindful of public health measures
•  Follow the Alert level 1 directions in place for the Auckland region,
  https://covid19.govt.nz/covid-19/alert-system/alert-level-1/

2. Feeling unwell? Do you need testing or care?

•  If you are in Auckland and have any cold or flu-like symptoms, you should get a FREE
  COVID-19 test. The symptoms of COVID-19 can include:
   √ New or worsening cough
   √ Fever
   √ Sore throat
   √ Temporary loss of smell
   √ Runny nose.

If you have any of these symptoms?

1. Call Your family doctor (GP) first -call ahead to find out if you need a test and follow their advice
2. Go to a Designated GP
3. Go to an Urgent Care Clinic, or
4. Final option go to a COVID-19 Testing Centre (CTC)
   See list: www.arphs.health.nz/covid19test

•  Call Healthline, 0800 358 5453 for health advice (choose Option#1 for language support, stay on the line, then say the language you want e.g ‘Korean’.)

• If you need to access other care, call your health service first:
  √ GPs/Urgent Care Clinics are open
  o Call them first if you are sick or have any health concerns
  √ Planned care in hospital
  o Strong measures are in place to keep you safe in our hospitals.
  o Go to your appointments unless you are told otherwise by the service. See
  each DHB’s info below on their website.
  √ Hospital visitor policy
  o Check your local DHB’s website or Facebook page for information on their hospital visitor policy:
  Auckland DHB, http://www.adhb.health.nz/your-health/covid-19/#CTCs
  Counties Manukau Health,   https://countiesmanukau.health.nz/covid-19
  Waitematā DHB,   https://www.waitematadhb.govt.nz/patients-visitors/covid-19-information

3. Is it an Emergency?

• Call 111, OR

• Go to your nearest hospital Emergency Department (ED). ED is open.

Protect yourself and others

• Stay home if you’re sick
•  Continue to wash your hands for 20 seconds, and sneeze and cough into your elbow
• Disinfect commonly used surfaces at home and at work
•  Keep a record of your daily movements- this will help with contact tracing,
  https://tracing.covid19.govt.nz
•  Be kind

For translated information go to:

www.arphs.health.nz/covid-19-information-for-our-communities
www.covid19.govt.nz/updates-and-resources/translations